Ekonomi

Pertanyaan

Faktor apa yang mempengaruhi kepuasan pelanggan terhadap pelayanan jasa

1 Jawaban

  • yaitu Enduring Service Entisifiers, Personal Need, Transitory Service Intensifers, Perceived Service Alternatives, Self Perceived Service Role, Situational Factors, Explicit Service Promises, implicit Service Promises, Word of Mouth, dan Past Experience

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